Remote Tech Support Services
We are so lucky that we live in an age of such advanced technology. Gone are the days when you would have to lug your computer across town to the nearest computer repair shop. With remote access technology, we can access your computer and fix it for you right from the comfort of your own home, saving you tons of time and effort.
Convenient At-Home Access
When you call AVtech for remote assistance with your desktop or laptop computer, we will attempt to address the problem for you remotely. Remote service is also effective for ongoing maintenance of your computer. Of course, we will always wait until we have your permission before connecting to your system. In many cases, it is as simple as adjusting a few settings and restarting your machine. That is not all we do, though.
We’ll go through your computer systematically and verify that everything is performing at its optimal level and offer you advice on how to keep it that way going forward. We always try to go above and beyond our clients’ expectations. As much as we love helping our customers, we hope not to hear from you again too soon. After all, the longer you go before having another issue with your computer, the better we have done our job. No news is good news!
Honesty and Integrity
We recognize that many of you may be concerned about allowing someone you don’t know to access your computer, which likely contains many personal documents and files. With hacks and identity theft constantly making the news these days, that concern is entirely understandable.
When you work with AVtech, you can rest assured that you are in good hands. When we connect to your computer remotely, we employ all security precautions available to us to prevent unwanted access to your machine. We will never go through your personal files and will stick to only the areas we need to access to complete the job.
We truly value our customers and don’t want you to have any reason to worry. In fact, after we are finished working on your computer, we will likely have made it even more secure than it was in the first place. We promise that you can count on us to maintain your privacy at all times. We welcome any questions you have about our services. Call us today to learn more.