Software Support Services

Software is a wonderful thing. It allows us to create documents, edit videos, browse the Internet, manage our money, plan our schedules and more. Software allows us to connect with others around the world in an instant. With so many software applications in our lives, it’s easy to see why it disrupts our lives when software fails us.

Fixing Software Issues

In some cases, a problem can be fixed by simply uninstalling and reinstalling the program. However, this is not always the case. When you call us, we’ll figure out the root of the problem so that we can address the issue. Whether it’s a conflict between multiple software programs or an incompatibility with your hardware, our technicians are equipped to handle it.

Before you start pulling your hair out over software issues, give AVtech a call. Give us a description of the problem you’re having, and we’ll do our best to help you out remotely. When you give us remote access, we can view your screen and get a better sense of what is going on. We’ll check various settings on your computer and try a few fixes.

If we are unable to fix the problem remotely, we’ll come out to your location to give your machine a closer look. By coming to you, we save you the time and hassle of having to bring your computer into a shop. We want everything to be as convenient as possible for you. In rare cases, we may need to bring your computer to our shop for major work, but we’ll take care of all the transportation both ways, so you don’t have to.

Service When You Need It Most

We work with both residential and commercial clients throughout Florence, SC and the surrounding suburbs. We can work on Apple and Windows computers, desktops and laptops, old and new. We are experts at what we do and will do everything we can to get your computer fixed as quickly as possible so that you can get back to your life.

If you are starting to think that maybe something isn’t quite right with your software, get in touch with us right away. Don’t wait until the problem gets even worse to get it taken care of. We’ll be happy to answer your questions to help you understand what is going on. We are dedicated to our customers and will do everything we can to get your software back up and running right away.

Unable to work? Your computer freezes?

We’ll help you get back to work. Fast and Qualitatively.